Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Minor surgery (e.g. In future you may wish to consider registering for our Online Services. Attleborough Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Send your request by post or fax it to your normal surgery of attendance. Care Quality Commission Inspection Ratings. Some pharmacists also offer other services like diabetes and blood pressure monitoring. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Accessibility By asking your local pharmacist to request on your behalf. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Your pharmacy of choice is referred to as your nominated pharmacy. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. If you wish to use this service please complete our Delivery Service form. You do not need to see a GP to order a repeat prescription. nter a postcode to find a local pharmacy. Flu vaccinations - Aged 65 and over group. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. We would also like to use analytical cookies to understand how our site is used and improve user experience. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. NR17 2AF Map. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Ask your GP surgery which service your GP surgery uses. NHS self-referral. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. We would also like to use analytical cookies to understand how our site is used and improve user experience. Ask your GP surgery how you should let them know when you need your repeat prescription. Attleborough Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. order repeat prescriptions. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. here. Thank you for your feedback. Attleborough Surgery is a GP practice in Attleborough, Norfolk. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. We will use a cookie to save your choice. How on earth am I supposed to make an appointment? At such times we then continue to offer telephone access but only for urgent requests. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Analytical cookies send information to Google Analytics. Station Road SurgeryStation Road NR17 2AS Map, Queens Square SurgeryQueens Square You can add or change your nominated pharmacy in theAccount section of Patient Access. NR17 2AF Map. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Normally I have meds delivered, which has been an excellent service. Before booking an appointment please follow our triage system to choose the appropriate route for you. They can also offer well-being, stopping smoking and sexual health advice. Find out how to renew your repeat prescriptions. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. If you wish your prescription to be available for collection from elsewhere, e.g. As I type this I am number 15 in the call queue! Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Or they might be able to let you know when it's ready to collect. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. I was hold for over 2 hours, next in line to be answered and got cut off. Find out how to renew your repeat prescriptions. There are 3 ways to order a repeat prescription from your GP surgery. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. We would like to apologise for the issues you experienced on this occasion. If you need to add or change your nominated pharmacy, follow the steps below. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. 76.88% reviewed by GP, out of 160 patients diagnosed. We are working hard to resolve it. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Alternatively, you can nominate a pharmacy when requesting your repeat medication. Let us know your preference. I can't see the request new medication link, 111 outside of your GP practice's opening hours. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. View more. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Analytical cookies send information to Google Analytics. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Total number of prescriptions ordered using an Online Patient Transaction Service. View and share your medical record. NR17 2AS Map, Queens Square SurgeryQueens Square The NHS App now requires newly registered patients to input an ODS Practice code. Attleborough Watch our video on nominating a pharmacywhen requesting your medication. Station Road SurgeryStation Road Find out about how the NHS self-referral button feature works and who to contact with any questions. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Medical record. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. We've put some small files called cookies on your device to make our site work. Admin enquiries. You can also find out if you are entitled to free prescriptions. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. (Note that ordering several items at once to be counted as one prescription). [subject to staffing levels as a result of Coronavirus]. We make it easy to register you and your family. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. We are sorry for the experience you had when trying to contact the Practice by telephone. You can add or change your nominated pharmacy in the. NR17 2AF Map. If you have been advised by the surgery that your medication review is due, please complete a review. If you are registered for online access then you can order your prescriptions by following the directions after logging into . NR17 2AF Map, Station Road SurgeryStation Road Before you make your choice you can read more about our cookie policy. We try to reserve our GP appointments for patients with more serious health problems. Attleborough We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. How long must this keep going until someone fully investigates? Attleborough Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. More information on the service can be located here. Using your NHS account. More than half of GP practices are connected to Patient Access with more joining every day. Proxy. Thank you for subscribing to our newsletter. You have nominated your pharmacy of choice. View the cost of prescriptions on the NHS website. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. 72.0% vaccinated, of 3946 eligible people. All rights reserved. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. For those going into self . Do not submit any queries about your medical condition or medications. The Account option, which is visible once your name is selected. We would also like to use analytical cookies to understand how our site is used and improve user experience. If not, you'll need to order your medicines from your GP surgery each time. This method is quicker and safer and can include any pharmacy of your choice. We will use a cookie to save your choice. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Staff Login, GP Website Design by iatro. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Diabetes - Managing Blood Glucose Level (HbA1c). You can contact this general practice using the phone number 01953 453166. We continue to work to resolve these issues as soon as we can. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Manage an account on behalf of another patient or relative. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ The NHS Access app is no longer working. They can send your request to a pharmacy. We've put some small files called cookies on your device to make our site work. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Only your overall rating, comment and name (if disclosed) will be visible online. Stay up to date with the latest government guidance. If you take medicine regularly you'll usually have a repeat prescription. Please allow 2 working days before collecting your prescription. If you are registered with a GP surgery, you can access some health services online. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. In all cases please order your prescriptions at least 2 working days before they are needed. NR17 2AF Map. The Nominated pharmacy section with a nomination. Let us know your preference. Before you make your choice you can read more about our cookie policy. (If you make your request by post, please enclose a stamped addressed envelope). Attleborough Thank you for your feedback. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. 84.48% within a recommended level, out of 799 patients. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Its very very poor service. I believe that I may have an adult umbilical hernia. What has happened to this surgery? coughs and colds) can all be treated effectively with help and advice from your pharmacist. We would also like to use analytical cookies to understand how our site is used and improve user experience. We will use a cookie to save your choice. There is currently an issue with the Patient Access service. Practice365 Privacy Policy Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. see parts of your health record, including information about medicines, vaccinations and test . The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. This means you can order your medicine when you need it without having to see a GP until your next medicine review. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. There is an intermittent issue and we are not able to accept new tickets at the moment. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Select Repeat Medication from the menu, then New medication order. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. We make it easy to register you and your family. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Dispensing ) the exact details in the subject line of the homepage safer and can include any pharmacy of.! Who to contact with any questions it will be processed nominate a Smart pharmacy as their nominated pharmacy the... Practice365 Privacy attleborough surgeries repeat prescriptions do one of the homepage Trust in healthcare professional,. 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