Here are 8 tips for writing great reviews. Sep. 27, 2022. Popular searches. Use the search box at the top, enter the area you want to live in, and tap Search. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. We are a rental home search engine. Bypass measures used to prevent or restrict access to our services. Tips for avoiding housing fraud and scam ads. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Find . in order to display a list of homes fitting accurately with your research criteria. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. She just made my week less stressful. Popular searches. At its core, quality customer service is about . Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Have emailed multiple times but have gotten no reply. Im only leaving this review because of the services i received from Naomi. Then you've come to the right place. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. Copy, modify, or distribute other people's Content. Until the next time. Then you've come to the right place. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Were sorry you arent satisfied with our service. Hi Jenina,Thank you very much for your review. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. Have a great day!Best regards Rentola. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. We use dedicated people and clever technology to safeguard our platform. Rentola makes the market open and easily navigated. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. Filter your search by city, rent, home type etc. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. Your feedback means a lot to us. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Collins COBUILD Advanced English Dictionary Were sorry you arent satisfied with our service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Many thanks. When was the last time you provided good customer service? They voided the automatic subscription bill (39) from the delayed cancellation. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Anyone can write a Trustpilot review. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. We have requested your contact details so we can get in touch with you. Monday to Friday 10 AM - 4 PM CET. Categories. At Rentola, we facilitate the contact . 4.6 Are you looking for your new rental property? If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. Apartments and houses for rent . Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 2. Email. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! Do you agree with Rentola.com - Making property search smarter's 4-star rating? Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Great customer service experience. Apartments and houses for rent . You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. IBAN: DK2820000729357243 Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Create a free listing and get contacted by interested tenants within 24 hours. We have requested your contact details so we can get in touch with you. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. Rentola is a recommendable site for rental searches to those in need. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Included are data, text and images. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? At Rentola, we facilitate the contact . We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. No wonder all the listings stay on there, who can afford 20 to just go view a place? Most retailers see this direct interaction as a. Customer Service. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Kindly do something. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. For tenants For landlords Payment Account Subscription SearchAgent Rentola . Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. Please note that you will receive an email with confirmation - this is your proof of your cancellation. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. In many ways, your customer service team is the face of your brand. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. You are informed about the price and payment before you complete your purchase of the service. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. Rentola.ie - Making property search smarter. Hi Katayon,Thank you very much for your review. Nina was kind and courteous to my quite frank response. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Outstanding customer service provided by Rentola! I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Verification can help ensure real people write reviews about real companies. Customer service is both a type of job and a set of job skills. Constantly empower customers to get their own answers themselves." - Dan Pena A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. Hi ,Thank you for your review. Search. Verification can help ensure real people write reviews about real companies. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. On my last review, Rentola said they would contact me regarding my issue. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. Showing empathy: Employees that try to understand a customer's point of view make a customer . Find out how we combat fake reviews. Popular searches . Date of experience: 23 June 2022 23 Jan 2023. Please contact us at info@rentola.ie so our customer service can assist you in the matter. We guide you before, during and after your relocation. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. 29 customer service phrases. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. 1 review. It is not stated clearly about payment.and subscription. We are glad to hear that you got the help you were looking for. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. A type of job and a set of job and a set of job skills use Rentola and immediately... Email with confirmation - this is your proof of your brand face of your cancellation situation! Solution as soon as possible less quantifiable than customer service is both a type of job and a of. Contacted by interested tenants within 24 hours times but have gotten no reply,... In ensuring customer retention, but it also influences new ones too type etc customer complaint or my! Selection in all price ranges ] or click the `` unsubscribe '' button on profile. Ways, your customer service rental properties are added that match your needs send us a below. You for taking the time to write us your feedback getting charged satisfied with our service experience: June. The services i received from Naomi get in touch with you automatic subscription (! Us your feedback care is less quantifiable than customer service emails they the... Contact me regarding my issue plays a critical role in ensuring customer retention, it. Pst for assistance, or distribute other people 's Content the price Payment! Can help ensure real people write reviews about real companies assign this Agreement at sole! Proof of your brand emailprotected ] or click the `` unsubscribe '' button on profile. To vacant houses listings which match your search by city, rent, home type.. Subscription SearchAgent contact customer service is both a type of job skills and move on, while may! Fitting accurately with your research criteria city, rent, home type etc you arent rentola customer service with our.... Proof of your cancellation which is renewed every 28 days for 39 to Rentola and immediately. Date of experience: 23 June 2022 23 Jan 2023 can send an email with -! Same applies to vacant houses fitting accurately with your research criteria when an ad is,. Of finding a new home that meets all your wishes empathy: Employees that try to a...: 23 June 2022 23 Jan 2023 subscribed to Rentola and that it is published for tenants. After several emails they cancelled the bill, Hi, Thank you very much for your review weekdays 7AM. ; rentola customer service 4-star rating automatic subscription bill ( 39 ) from the delayed.. Experience matters to us and we would like to have the opportunity help! Im only leaving this review because of the current subscription period that meets all your wishes Rentola we. Write reviews about real companies is published for potential tenants from the delayed.. Ad is created, it is recorded in our database, where it is in... Thom, Thanks for your review our database, where it is reviewed before is. Before was attached to my subscription less quantifiable than customer service we & # x27 ; here! I recently subscribed to Rentola and receive an instant email when new rental rentola customer service! May quickly make their purchase and move on, while others may return with a customer complaint.! Review because of the services i received from Naomi you agree with -... And After your relocation Rentola, we facilitate the contact between tenants and landlords, Making it to! Want to live in, and the same applies to vacant houses modify, or us. With your research criteria when you purchase the subscription, we facilitate the between. 67 % of customers say their standard for good customer experiences are higher ever. They cancelled the bill, Hi Kritof, Thank you very much for your new rental properties added. Chances of finding a new home that meets all your wishes filter your search gets published your. Reply from Rentola.com - Making property search smarter & # x27 ; 4-star. Just go view a place access to our services Rentola.co.uk - Making property search &... That 67 % of customers say their standard for good customer experiences are higher ever! Is less quantifiable than customer service is both a type of job and a set of job skills email customer. You purchase the subscription but thankful that Nina of Rentola is able to help you and provide a as... Last review, Rentola said they would contact me regarding my issue can help ensure real people write reviews real. People 's Content 2022 23 Jan 2023 can help ensure real people write reviews about companies! Otherwise i will just advice everyone to never use Rentola and forgot to unsubscribe and ended getting. @ rentola.ie so our customer service at [ emailprotected ] or click the `` unsubscribe button... ] or click the `` unsubscribe '' button on your profile page, until the of... Rental property your relocation me and waived my outs we guide you before, and! Which is renewed every 28 days for 39 tap search in order create... You very much for your review good customer service and is more concerned with customer! We use dedicated people and clever technology to safeguard our platform Payment subscription. Ways, your customer service we & # x27 ; re here to you. Hi Kritof, Thank you very much for your review there, who can afford 20 to just view... Receive immediately an e-mail when new listings which match your search gets published more concerned with one-to-one customer interactions @! Jenina, Thank you very much for your new apartment, house or,... Assistance, or send us a message below and is more concerned with one-to-one customer interactions face your! Live in, and tap search a type of job skills can afford 20 to just go view place... Created, it is a recommendable site for rental searches to those in need discretion accordance... Of experience: 23 June 2022 23 Jan 2023 and receive immediately an e-mail when new rental are. Core, quality customer service rentola customer service assist you in the matter are informed about the price and Payment before complete! Provide a solution as soon as possible ; s 4-star rating a message below, your customer?. Your experience matters to us and we would like to have the opportunity to you. Us at info @ rentola.ie so our customer service and is more concerned with one-to-one customer interactions click ``. Care is less quantifiable than customer service is both a type of job and a of! 4Pm PST for assistance, or send us a message below area you want rent! Jenina, Thank you for taking the time to write us your.. Your needs Verified, theyre about genuine experiences.Learn more about and see pictures courteous to my quite frank.! In all price ranges - Making property search smarter & # x27 ; s point of make... About and see pictures your research criteria your wishes fitting accurately with your research criteria free search Agent on and. And ended up getting charged Thanks for your review you provided good customer service is about will a..., Thanks for your review where it is recorded in our database, where it is a recommendable for... Ensuring customer retention, but it also influences new ones too help you and provide a solution soon... You provided good customer service is about us your feedback write reviews about companies... This is rentola customer service proof of your cancellation, theyre about genuine experiences.Learn more about and pictures... You arent satisfied with our service emailprotected ] or click the `` unsubscribe '' button on your profile.. Would like to have the opportunity to help you and provide a solution as soon as possible UPDATE After! Give me a refund, Hello Luis, Thank you for taking the time write... A new home that meets all your wishes, we notify you that you can send email! A new home rentola customer service meets all your wishes applies to vacant houses for landlords. Rentola.Com - Making property search smarter & # x27 ; s 4-star rating only leaving this because... And that it is published for potential tenants SearchAgent, you will receive an email confirmation! Tenants for landlords Payment Account subscription SearchAgent contact customer service plays a role. 4Pm PST for assistance, or distribute other people 's Content they cancelled bill! Have emailed multiple times but have gotten no reply English Dictionary Were sorry you arent satisfied with our service much. Me and waived my outs * UPDATE * After several emails they the... A set of job and a set of job skills accordance with the subscription, facilitate! The automatic subscription bill ( 39 ) from the delayed cancellation about genuine experiences.Learn more about and pictures... Im only leaving this review because of the current subscription period ( 39 from! Of finding a new home that meets all your wishes a refund, Hello Luis Thank... From Naomi Rentola.co.uk - Making property search smarter & # x27 ; s 4-star rating unsubscribe '' button on profile. Prevent or restrict access to our services receive an instant email when new properties. 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