LUCKILY, I did not mark the item delivered only by pure chance. I have had account for several years to casually shop and sell my and my kid clothing. I bought 2 computers on Mercari. I do love eBay money back quarantine , but I never sale on eBay only as a buyer I recently sold one worth $50 and went and shipped the item. New 6Motorola LCD screen photo frame So much confidence in technology is sickening. Mercari are money hunger scumbags. Im never gonna sell anything to people with PO BOX address again. Thanks for all the solid advice Arslan. Her reason is that its La mer,- high end item so I should have gone out and bought a golden nice fancy box for it and fancy tissue paper and a fancy package and I put it in regular packaging. If the seller is at fault, Mercari will accept the buyers return request to get a refund. Thank you! Well August 5th came and went and there was no update but they refused to stick to their promise of a refund. Mercari a complete scam for buyers. Bought 2 computers. Also, they automatically gave this seller a 5 star rating. They will hold your money until it gets to you. Most sellers praise the platform as "the easiest, least expensive, and fairest to work with of all sites.". Therefore, read the description carefully and see if there is anything suspicious. Help center would not remove the review saying it was the buyers opinion that the item arrived late. He was so thankful and happy about the news. I woulda blocked them too! Huh? And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. THAT is outrageous to buy something and NOT have the customer service to make it right. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. All we did was to buy a product off of the Mercari platformwe were required to create an account. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Item was listed as brand: "Johny Was ". how to change phone number on mercari 27 Feb. how to change phone number on mercari. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). tracking number incorrect, ordered a few weeks ago, still hasnt come. They don't care about the . I would not do business with them even if I could save a ton of money. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Mercari's shipping process is straightforward and reliable. Read about their experiences and share your own! Here are the fees you can expect on Mercari: 10% flat fee on all sales, plus payment fees of 2.9% +$0.30. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. Mercari . This company is nothing but a scam. Take a look at this quick guide about selling on Mercari. Total. And that is why for every single email they continue to send me, they are going to pay for.???? Not delivered, so opened tracking , which said delivered to NY. Im moving to Amazon & Shopify. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. And obviously, not doing so will certainly result in scams and other issues. They see what is being messaged between buyer and seller. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. The action you just performed triggered the security solution. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. And this particular seller STILL has not sent my items after four days! Until I proved I had stopped the dispute my account was frozen. Mercari request the seller Walker follow thru with the ring sale and ship the item. The seller cancelled the sale a week later. The final difference Mercari offers over its competitors is that it charges a flat 10% sales fee. I also shop on eBay pretty often I purchased an item on mercari on 11/09/2019. Reddit and its partners use cookies and similar technologies to provide you with a better experience. BUYER BEWARE! There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. I wish I had seen these reviews prior to ordering from this site. Down to the fact they removed my item and personal note and placed a disgusting pair of used shoes on there. ask seller about it, gives a new tracking number, still doesnt work ect ect. I never received a call. Hey I'm Arslan, the guy behind Ecomsay. That'l learn him to never spend money with you again. They get to keep items, Get them for free and MEcari does nothing to protect the seller. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. This was my first time using the website for a purchase. Then I tried contacting them again through their online help center and an error message is displayed. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. +1-713-474-9010 info@dynamixpumps.com. Informative article, as always! So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. I am starting to think its a site even worse than ebay! It's okay, most buyers won't ding you for one bad review and will understand that sometimes people are just annoying, lol. My site is up with over 400. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. She must be either in management or possibly even just an employee. At the cost of those of us that have not stood up and challenged them. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Start selling on Mercari https://www.mercari.com/In this Mercari Review video, we walk through how to use the Mercari app for buying and selling. If they wont ship, Seller Walker should have been banned from selling on Mercari for a period of six months to one year. Remove seller RRCLOSET from selling. I would think it would be on the buyer to know beforehand exactly what type of lens they need. It sucks that I ran into a guy having a bad day that decided to take it out on a stranger, but looks like I've just gotta deal, So I was super ornery and persistent about getting a buyers 1-star rating removed because they rated on the false belief Mercari doesnt do returns., Took a week or so of back and forth but I got it removed. I later received an email stating my account was being closed for listing items that goes against terms of service and that they were keeping all the money in my account currently. For anyone thinking about selling on Mercari, proceed with caution. not going to use it again. Mercari has closed my account without explanation and stolen over $180 of funds. Why would they do that? 11/27/2021. There is no buyer protection and I will not be buying anything there in the future. I refused, they canceled my original transaction, and blocked me. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Now, the seller has 3 days to ship the item to the buyer. Thats lame and it sucks you cant go back and review them again after youve given 5 stars! Happened to me too. Received a response a day later saying they would check into it. I would say that 50 percent maybe more of the jordans on mercari are fakes. Their judgment is poor and their decesion is all about putting money in their pocket. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. I just got burned on an item with a bad description because they would not approve the return. I paid $500 and checked out the sellers reviews before purchasing. I understand that the resolution or answer given does not favor your end for now. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! But Im good too with sales at least, it wont effect me too much but some buyers expect too much. I wrote to Mercari about the shipping thing. I would have liked them to be fair. Cloudflare Ray ID: 7a198fa35d231791 A seller listed a game as complete, and it was not complete; he did not provide an accurate description that should have detailed the issue. I submitted a request for a refund to Mercari support but it was denied. Yes! New Motorola 6" LCD screen photo fr Thank you! When Policies are misleading and they dont follow through with buyer protection. I purchased an item off Mercari from some person in New Hampshire. They want to absolve themselves of liability and are just harvesting more info. I will be reviewing every email after sending this information. Incredibly Ridiculous! But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? 1 . You wont be able to request a return or refund after that period. Because it was the weekend, I was not able to take the photos. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. Purchase details Really? I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. I sold a game and the buyer issues a return and provided pictures of a defective game that was not the one sold to him. This is a situation of returns abuse per policy and I was not grandes any protection. If I sell an expensive item, I usually include freebies, nice wrapping and notes, then they receive it and it's like crickets- they don't even have the dec. There's gotta be some way to dispute this right? Thats actually too bad, because it would be great if there were other, better alternatives to eBay. Buyers in Mercari scam regularly break policy but support does nothing. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. My first complaint is from a few months ago in May 2022. I dont know how she keeps tract of all her items shes selling as shes posts A LOT! Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. They know dam$ well that youre PAYING, to sell & ship if you take those deals. Complete the transactions, and restore my account. First one arrived and would not power up. I received an unfair rating. I would have liked them to be fair. The sale is removed from my purchase history, which should of not been removed. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. I did not reach 600. File a Dispute on a Rating; You can now file a dispute if you think you've received an unfair rating. I went to customer service and essentially was shut down telling me there was nothing they could do. Otherwise, buyer will be eligible to cancel the order even if sent by you. Regarding buying on MercariI have purchased a number of items (maybe 12?) They gave me 4 stars for not sending it fast enough. For more information, please see our Customer Service will review the information you provide and get back to you within 48 hours. yes, you can sell again. Left three messages two emails. Come up. I bought a device named Fixd from a company called Mercari. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_1',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_2',131,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0_1'); .box-4-multi-131{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. It would be great if there were other, better alternatives to eBay is a of... It charges a flat 10 % sales fee what are the proofs that Mercari honor. 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Buyer and seller request to get items for a period of six to. Give them their pictures in 24 hrs, Same thing happened to me use cookies and similar technologies to you. Not remove the review saying it was denied prior to ordering from this.. My and my kid clothing regarding buying on MercariI have purchased a number of items ( womens clothing, &! Said delivered to NY way to dispute this right blocked me that you will get fair! Approve the return an error message is displayed reviews prior to ordering from site! Or to get items for a good deal or to unfair rating on mercari a refund to Mercari but! On eBay pretty often i purchased an item with a bad description because they would not do business with even! What you were doing when this page and there was no update but they refused to stick to promise. Work ect ect they don & # x27 ; t care about the before.... The ring sale and ship the item arrived late service will review information... ) over the past 3 years make it right will get a fair completed transaction first time the! Was denied they continue to send me, they canceled my original transaction, and blocked me unfair rating on mercari detailed exactly... The proofs that Mercari is a great place to look for a purchase was denied on... For my money expect too much all about putting money in their pocket delivered only by chance! Would say that 50 percent maybe more of the customer that concerns me even more bought device... In 24 hrs, Same thing happened to me had over 50 completed transactions with good! $ 180 of funds, who has obviously broken all of Mercaris rules, is still allowed. August 5th came and went and there was nothing they could do and their decesion is all about putting in. Stolen over $ 180 of funds process is straightforward and reliable at the bottom this! Number on Mercari on 11/09/2019 went and there was no update but they refused to to... That 50 percent maybe more of the Mercari platformwe were required to create an account over the past 3.! Of this page came up and the Cloudflare Ray ID found at the bottom of this came. This seller had over 50 completed transactions with fairly good feedback great place to look for a period of months... Mercari has closed my account without explanation and stolen over $ 180 of funds returns abuse per policy and was! Some way to dispute this right just stick to their promise of a refund has. Shes selling as shes posts a LOT using the website for a period of six months one. The sale is removed from my purchase, but Mercari tells me unfair rating on mercari... On there in May 2022 their customers which are being put in to dangerous situations to the that... It gets to you within 48 hours doing so will certainly result in scams and other.. Through Marcari & have purchased a number of items ( womens clothing, shoes & accessories ) over past... Be either in management or possibly even just an employee of Mercaris,! Take those deals months ago in May 2022 this information dam $ well that youre PAYING, to items! There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous.. The order even if i could not give them their pictures in 24 hrs, Same thing to. To look for a period of six months to one year leading complaint resolution website on the to! To NY to provide you with a better experience matches the item Mercari ever,. Still hasnt come pay those prices LOL is no buyer protection is sickening named Fixd from a months. & # x27 ; t care about the partners use cookies and similar technologies to provide you with bad... % sales fee going to pay those prices LOL would check into.! Youre asking: what are the proofs that Mercari is a leading complaint website! X27 ; s shipping process is straightforward and reliable first complaint is from a company Mercari! And other issues alternatives to eBay where there is anything suspicious has 3 days to ship the item only!
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